The Power of Tone Over Words When Someone Is Dysregulated
Your words matter less than you think during a crisis. Here’s why tone, pace, and pitch are the real de-escalation tools — and how to practice them.
Your words matter less than you think during a crisis. Here’s why tone, pace, and pitch are the real de-escalation tools — and how to practice them.
When someone says “calm down,” the dysregulated brain can’t comply — here’s the neuroscience behind why, and what to say instead.
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