The Power of Tone Over Words When Someone Is Dysregulated
Your words matter less than you think during a crisis. Here’s why tone, pace, and pitch are the real de-escalation tools — and how to practice them.
Your words matter less than you think during a crisis. Here’s why tone, pace, and pitch are the real de-escalation tools — and how to practice them.
The crisis ends, but the real teaching happens after. Scripts for the landing, the repair conversation, and rebuilding trust post-meltdown.
Real scripts for crisis moments — what to say when “calm down” fails, for loud escalation and quiet shutdown alike. Practice before you need them.
Behavior plans fail when correction comes before co-regulation. Here’s why sequencing — not the consequence itself — determines the outcome.
When someone says “calm down,” the dysregulated brain can’t comply — here’s the neuroscience behind why, and what to say instead.
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