How to De-Escalate Without Reinforcing the Behavior
Comfort during a crisis isn’t a reward for bad behavior. Here’s how to tell the difference — and why the distinction matters for kids.
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The First 60 Seconds: What to Do and What to Skip
The first sixty seconds of a child’s crisis decide everything. What to do, what to skip, and why logic never works when a nervous system is offline.
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The Power of Tone Over Words When Someone Is Dysregulated
Your words matter less than you think during a crisis. Here’s why tone, pace, and pitch are the real de-escalation tools — and how to practice them.
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Scripts for What to Say in a Moment of Crisis
Real scripts for crisis moments — what to say when “calm down” fails, for loud escalation and quiet shutdown alike. Practice before you need them.